Nissan
Reviews and Complaints
2021 nissan Rogue Sport lease.
User's recommendation: do not think this dealership is creditable, honest or trustworthy. I want the correct thing to be done.
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Verified Reviewer | Longwood, FloridaWill not honor warranty
- Way i was treated as a paying customer
Preferred solution: My car fixed and free oil changed or something but I want my car fixed
2014 Nissan Altima black screen
- Cheap substitute for a honda or toyota
- Horrible cvt transmission
User's recommendation: If you haven't got the extra money to buy a Toyota or Honda, keep saving until you can. Nissan CVT transmissions, are a $7000 replacement. It's not if but when they fail!
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Verified Reviewer | Duluth, GeorgiaResolved: Machel28338@***.com
Company fixed the issue and I have been provided with apology.
The manager of maintenance came to my house and fixed my car! The drove it back to the service department cleaned the battery cables reset the electronic sensor and brought my car back to me!
Based on inspection there was an engine filter recommended among other things. When I picked up my car it was driving extremely slow! Then when I parked car at residence; 3 hours later a neighbor reported my brake lights were on. Apparently they had been on since car was parked.
This was not noticed until dark. Had to unplug battery to keep it from dying. Service center closed after I picked up my car so I called first thing this morning 7am. I also called dealership at 12 noon only to be informed there nothing in place to repair my car today nor anything in place for emergency.
My car isn't working.
I was told tomorrow, so due damage repair of service I have to go without use of my vehicle today. This is not good customer service.
Preferred solution: Full refund
User's recommendation: Offer an emergency vehicle for service blunders even if department is unavailable
Infinity TV ad
User's recommendation: Georgeous cars!!
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Verified Reviewer | Yuba City, CaliforniaUnbelieveable service
Preferred solution: Let the company propose a solution
User's recommendation: Do not shop at Yuba City Nissan
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Verified Reviewer | Madison, Tennessee2014 Altma headlight dimming
- This the 2nd major problem i have had to deal with in 2 months
Preferred solution: Let the company propose a solution
Cheating when I purchased my new car
Claim #4529****
Preferred solution: For Nissan to honor their manufacture's warranty and repair my vehicle.
Just solve the problem. Payment
Preferred solution: Let the company propose a solution
User's recommendation: Not favorable now. We will see how this works out
ANTI THEFT LIGHT KEEP SOLID
Preferred solution: Let the company propose a solution
Irresponsible attitude
Preferred solution: Let the company propose a solution
User's recommendation: Not at all
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Verified Reviewer | Bengaluru, KarnatakaThey don't return the promised refund. Worst customer service and fake commitments
I would like to highlight the people who are just misleading. Mr Prasad the TL of Pramod is very unresponsive and too rude to deal with the issue.
I canceled my booking on March 23rd and am now following up on my refund since then. Later spoke to customer support...
I booked a car on 22nd March and cancelled my booking the way dealer explained.
I directly spoke to the salesperson Pramod and asked for cancellation the very next day of my booking. Now its 5th April and they have not refunded yet(11k) and when I follow up every time they ask me to wait for a day or two.
Preferred solution: Full refund
User's recommendation: Its a pain dealing with Nissan
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Totowa, New JerseyFaulty 2021 Rogue
- Great customer service on phone
Preferred solution: Let the company propose a solution
User's recommendation: Don’t get CVT transmission
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMagnite car Brake failure
Preferred solution: Full refund
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