Nissan won't replace brand New 2014 Versa Note SV with rust found underneath within 3 days of purchase
2014 Versa Note SV bought New, found rust on the 3rd day of purchage in 12+ areas underneath including sub-frame and various components. Complained and requested replacement with a rust free car. Nissan won't replace or refund despite extensive correspondence, emails, phone calls, visits to the dealer, furnishing date stamped pictures of rust areas. Nissan is dragging its feet with feeble excuses - ' No excessive rust found' "rust is not affecting safety of the car' 'rust not affecting performance of the car' - which is why they will not replace it. Upon telling them that the due to rust, the resale value of car is severely diminished to junk car value - they have nothing to say. Filed complaints with authorities including the Attorney General but they are slow to process so nothing has come of it so far and Nissan won't stand behind its products. BBB Autoline has sided with Nissan and they just pissed on the Lemon Law doing that - despite providing scores of date stamped photographs of the rust areas.
Nissan is not giving me a charity car, nor it is a used car that they have sold me. I have paid full price with high interest for 6 years that I am going to be paying and I deserve a rust free car without defects but Nissan does not seem to agree to that.
People, please think a thousand times before buying a Nissan. A company that is trying to get away using every lame excuse. I am afraid that Nissan may have sold a large number of cars to buyers, with rust simply because the American buyer trusts manufacturers for their quality and integrity - but not in case of Nissan.
If any law students/retired lawyers/lawyers are willing to help - for an affordable fee - as I can not afford a lot at this time - please help me and may God bless you for your kindness.
Product or Service Mentioned: Nissan Car.
Reason of review: Damaged or defective.
Monetary Loss: $16000.
Preferred solution: Deliver product or service ordered.