I bought a Nissan pathfinder with an extended warranty. My engine needs to be replaced per the dealer due to sludge.
I have records on this vehicle for the two years I have owned it. My claim was submitted two months ago, I was passed through over 8 agents in two months to handle this case. The customer service was horrible. I was told that my claim has been denied due to sludge and them not being able to determine when the sludge built up.
Since I have records for the past two years they can not guarantee the condition on the vehicle when I bought it, even though they were the ones who sold it to me. I was told by regional office that this is a risk the buyer takes with buying a used vehicle.
I bought from a dealer AND an extended warranty. All in all, Nissan refuses to honor the warranty and my truck is still is sitting unrepaired.