Unicoi, Tennessee
Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Turnaround Time
1 comment

I got a 2013 Nissan Altima S having trouble with hood latch be scared to open the hood cause sometimes it locks then other times it comes up when you are riding down the road. Hood came up one night I was going home ran down in ditch got a few stratches N broke bottom of front bumper cover.

Call Nissan because I knew there was a recall on the hood latch and tell them what happened got someone I couldn't understand who told me to go to Lumberton Nissan and they would take care of it called lumberton Nissan before I went they didn't know what I was talking about.

Gonna add a video later showing how many times I have to shut it to close it and of damages. Bad customer service

Product or Service Mentioned: Nissan Customer Care.

Reason of review: Bad quality.

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Cottonwood, Arizona, United States #1189473

There is a recall for it. Call any dealer and inform them, they'll set up an appointment for you.

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