Eagle River, Alaska
Not resolved
Customer service
Diversity of Products or Services
Product or Service Quality

My wife was driving to work today and she had an explosion of the sun roof in her 2013 Murono/Platinum. here were no other cars near her yet the dealer told her it was hit by a stone or rock.

There was no debris from anything but glass. After some on line research it appears this is a reoccurring problem since 2009.

The temperature was 20 degrees outside and the Murono had been parked outside over night. Based on the lack of concern by the Nissan dealer and the numerous reports of the same defect looks like we will get rid of this car.

Product or Service Mentioned: Nissan Car.

Reason of review: Damaged or defective.

Monetary Loss: $1250.

Preferred solution: Full refund.

I didn't like: Responce to obvious defect.

Company wrote 0 public responses to the review from Dec 13, 2014.
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