Nissan - CRASHED MY BROTHERS CAR WHILE IT WAS IN THEIR SHOP FOR WARRANTIED SERVICE THEN HELD CAR HOSTAGE
My brother brought his Nissan Sentra in for service which was covered by the warranty. His car was involved in an accident while in their shop.
The car was sent, by the dealer to a body shop owned by Atlantic without my brother's authorization. When he tried to get his car out of the shop so he could have the car repaired elsewhere theshop and the dealer insisted my brother sign papers which would have cleared them of any responsibility. My brother called the Suffolk County Police, and they sided with the dealership, even threatning to arrest my brother if he took the car out of the shop.
My brother is at a loss as to how to resolve this issue. This is mot just an injustice by the dealership, but it seems the police in this area are in the pockets of this company.
Product or Service Mentioned: Nissan Car.