If you have a Nissan Murano and have had trouble with the transfer case cracking or failed....please go and respond to this poll!! We need to stand together to make Nissan admit that their transfer cases are faulty and should be recalled!
Transfer case poll on Nissanmurano.org.
On March 2, 2011, my Murano started making a strange clicking noise under the hood. It sounded like there was a rock in the tire or a loose part under the front end. By March 3, 2001, the noise was upgraded to a loud banging, with the whole front end of the vehicle shaking. I took the Murano to my mechanic Touchette Auto in Ottawa on March 4, 2010 for a diagnostic and was later contacted March 7, 2010 and told that the noise was a transmission issue and that I had to take it to a transmission specialist. I started my search online for problems of this nature and was astounded to find that the CVT transmission issue is a huge problem in the 2003 Nissan Murano....so much so that I am surprised that a class action lawsuit has not been taken up with Nissan!> > > > I contacted my warranty company and they advised me that the transmission issue would be covered by Nissan because of the Extended Warranty related to the CVT tranmission for up to 10 years/120,000 km. I was relieved to hear this and promptly took my Murano to receive attention at 417 Nissan, 1599 Star Top, Gloucester, Ontario (613)749-9417. Today, March 8, 2010, I received a call from John GOOD of 417 Nissan with my diagnostic results. I was told that the problem was NOT the transmission but gave me a list of problems as follows:> > -cracked transfer case> > -transmission seal (x2--apparently for each end of the transmission.)> > -catalytic converter> > -O2 sensor> > -switch control unit
> -subframe> > > The quote for this repair? $6333.00 plus diagnostic cost! Mr. GOOD said that none of this was covered by the extended warranty!! I went back to A-Protect Warranty Corporation and was advised that the Nissan quote was ridiculous and that all of those issues are related to the transmission. They said that they could direct me to another transmission mechanic who would repair the vehicle for much cheaper and that they would only cover $1000.00 of the repairs.> > > > I know that I am not the first person to contact Nissan Canada regarding this issue. I am not being unreasonable when I say that Nissan is trying to pass the buck by claiming that the transfer case/seals are not covered by the Extended CVT Warranty. It has been the subject of many complaints and I know that Nissan has paid for the repairs when they have been pushed against the wall. The CVT Transmission has been a headache for Nissan and I can\'t believe that when customers ask for compensation, they are being turned away with a \"sorry, we can\'t help you.\"> > > > How can a part-the transfer case-and the seals on either end of the transmission---which are all directly related to this faulty CVT transmission not be considered part of the warranty coverage? If I tell you right now that I don\'t have $6333.00 to fix the vehicle and I drive it until the transmission blows up, will Nissan cover the damage then(under the Extended Warranty of course!) > > I have now spent the last 2 weeks being bounced back and forth, trying to have someone offer assistance in this matter. I have spent hours on the phone with Nissan customer service reps in Canada and the US and no one wants to help me. I have never been so frustrated with a company and I will not just walk away quietly, accepting the cop out of Nissan on standing by their product!! I am viewing over 500 complaints on Edmunds.com regarding Nissan\'s unwillingness to help their customers. That is only one website.....I can list many more!
Product or Service Mentioned: Nissan Repair.